What size should I buy?
Check out the TAG•9 Size Guide to find the perfect fit for you.
Where is my order?
Once your order is placed, please allow two to four business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you can track the package online. Please allow up to 14 business days for the package to arrive to you from the day your order is shipped.
Can you help with a missing package?
Please contact us if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
Where is my return?
Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.
Can you help with a damaged product?
We apologize that you received a damaged item. Please send a photo of the damaged product to firstname.lastname@example.org with your information and we would be happy to help you with a resolution. Please note, any damaged item outside of a 30 day return window cannot be returned or refunded.
Do you ship Internationally?
Yes, we offer standard and express shipping options to most countries.
For press inquiried please contact email@example.com or visit our wholesale inquiries page for more information.