Orders & Shipping
Frequently asked questions
When will my order be shipped?
Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.
My package is lost. What should I do?
Please contact us with you name and order number if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.
Can I have the price of my order adjusted if I missed the sale or the price of an item?
Unfortunately, we cannot price adjust orders that were placed outside of the promotional period. Be sure to subscribe to our newsletter to be notified of all promotional events with terms and conditions.
How get in contact with wholesale?
Please contact firstname.lastname@example.org or visit our wholesale inquiries page for more information.