Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

Please contact us with you name and order number if you have not received your Delivered order or it has been lost in transit by the carrier and we would be happy to assist.

Unfortunately, we cannot price adjust orders that were placed outside of the promotional period. Be sure to subscribe to our newsletter to be notified of all promotional events with terms and conditions.

Please contact support@tag9.com or visit our wholesale inquiries page for more information.